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PLEASE BE AWARE THIS IS A GUIDE ONLY, WE PROVIDE AN ACCURATE ESTIMATE & TIMESCALE WHEN WE RECEIVE YOUR WATCH
In line with government advice, SWISSMADE will now be operating on staggered staffing and hours.
If you have repairs you can continue to send these to us, rest assured they will be stored in a safe place and processed in due course.
There will inevitably be delays to our usual services for which we sincerely apologise, however as soon as restrictions are lifted, we will be back to normal operations.
If you have an emergency, you can contact us by email on info@swissmade.co.uk.
FIND OUT WHAT OUR CUSTOMERS HAVE TO SAY ABOUT US
We have repaired and serviced thousands of watches over the years and are incredibly proud of the quality of work we produce and the level of customer service we provide.
Below are just a few of the comments and reviews that have been left by our satisfied customers over the years.
30/11/19
Hi,
I wanted to say a big thank you for your help and service.
I am looking forward to receiving my watch back and working.
A Brook
27/08/19
Just to say many thanks again for your help. Arrived Saturday and I fitted yesterday. Customer service over and above expectations. Superb!
All the best,
D Price
17/06/19
Hi,
Just wanted to say a big thanks.
Great service!
Best wishes
N Paterson
20/05/19
Hello,
I got my watch back last week and wanted to thank you for the great work you've done.
I understand it takes time and those things can't be rushed!
All the best,
A Puech
08/12/17
Dear Swissmade,
Good morning and many thanks for your excellent work on my Ebels. I just received the spare blue strap, which I will store away for a future visit to your facilities.
I am impressed with your level of service and perseverance. For sure I will be recommending you to all my friends.
Thanks and have a great Christmas.
Best Regards,
Phil
04/12/17
Dear Swissmade,
Just a quick note to say thank you so much for such wonderful pleasant service! Receiving my Ebel Tekton with the replaced bezel a month earlier than forecast was like Christmas coming early! I’m finally getting the enjoyment of wearing it with it looking brand new out of the box for the very first time!
Wishing you all a wonderful relaxing festive break!
Best wishes.
G Dick
18/08/17
Thank you-watch arrived this morning. I would like to thank you for the outstanding service you have provided.From my first telephone call to all the subsequent e.mails the communication has been great. I would have no hesitation in recommending you to all my friends or indeed to anyone.
Regards
Mike McDonald
WATCH BRANDS WE LOOK AFTER
Our in-house specialist Watchmakers are Swiss trained experts in Maintaining, Repairing & Servicing your watch, using genuine manufacturers parts and the specialist tools & equipment.
