In line with government advice, SWISSMADE will now be operating on staggered staffing and hours.
If you have repairs you can continue to send these to us, rest assured they will be stored in a safe place and processed in due course.
There will inevitably be delays to our usual services for which we sincerely apologise, however as soon as restrictions are lifted, we will be back to normal operations.
If you have an emergency, you can contact us by email on firstname.lastname@example.org.
SWISSMADE SERVICE WARRANTY
The SWISSMADE service guarantee is valid for 12 or 24 months as specified on the service guarantee that was returned with the watch.
It covers any defect arising from the work undertaken in our workshops, relevant to the service. It does not cover batteries, strap, cases or crystals, nor does it cover damage arising from normal wear, scratches, accidents or misuse, or from any alteration. If any fault develops which is covered by this guarantee, please return the watch with the SWISSMADE service guarantee, by insured mail and in carefully wrapped package supplied by SWISSMADE free of charge. This can be requested from the ‘send your watch’ section on our website.
WATCH BRANDS WE LOOK AFTER
Our in-house specialist Watchmakers are Swiss trained experts in Maintaining, Repairing & Servicing your watch, using genuine manufacturers parts and the specialist tools & equipment.